About Us

Your new stove has been CE tested to ensure it meets strict constructional, performance and safety standards. It is not the responsibility of Blacksmith Stoves to ensure that the appliance is installed and operating at the time of installation.

Blacksmith Stoves offers the original retail purchaser a limited 5 year warranty.

Claims under this warranty must be reported in the first instance to the dealer you purchased the stove from. (Sales of goods and service act 1980)

  • The stove must have been installed by an appropriately qualified installer.
  • The sales receipt or invoice may be kept as proof of purchase
  • The warranty card must be signed and returned to Blacksmith Stoves (or registered online here)
  • The stove must be kept in a serviceable condition
  • You must have not modified the construction of the stove in any way.

Blacksmith Stoves guarantee that your product will be free from defective parts, at the time of purchase by the original consumer for a period of 2 years on Glass, 3 years on internal castings and 5 years on external castings.

The following External Castings are covered by our 5 Year Warranty:

  • Hob
  • Sides
  • Ashtray
  • Front
  • Fire Door
  • Leg
  • Base

Limits of Warranty

This warranty is not transferable and applies to the original retail purchaser only.
It does not cover failure of the appliance due to accidental damage or misuse.